Fraud protection rules

If required, you can block payments from certain individuals or places automatically in your Gift Up checkout. 

Head over to your Checkout Protection Settings page, and add a rule:

Blocking orders from certain locations

To block all gift card orders from overseas, just do this:

Every order request has been resolved to a specific continent where the user's device is located. This could be one of:

  • Africa
  • Antarctica
  • Asia
  • Europe
  • North America
  • South America
  • Oceania

Blocking orders from certain IP addresses

You can be even more specific, and block a particular IP address for the user. 

Blocking orders with a specific email address

If you have a known fraudster or user whom you do not with to accept orders from any more, you can add their email address to the block list: 

What happens when an order matches a rule

When an order matches one or more of your rules, we will decline the transaction during checkout. 

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