Shopify e-commerce

Connect Gift Up to your Shopify store and we will enable your Gift Up gift card codes to be used during checkout (and in-person if you use Shopify POS) as a native Shopify gift card.

Connect Gift Up to your Shopify account

Head over to Integrations in the Gift Up dashboard and locate the Shopify card. 

As we do not have a public app in Shopify, you will need to create a "Custom App" in your Shopify store and share the details with us. Here's how...

1) Go to your Shopify dashboard

2) Click 'Apps'

3) Click 'App and sales channel settings'

4) Click 'Develop apps'

5) Click 'Allow custom app development'

6) Click 'Create an app'

7) Gift your app a name, like 'Gift Up'

Once the app exists, select 'Configure Admin API scopes'...

...and ensure we have access to: 

Orders: read_orders
Discounts: read_discounts & write_discounts
Gift cards: read_gift_cards & write_gift_cards
Gift card transactions: read_gift_card_transactions & write_gift_card_transactions

8) Click Save to create the app.

Once done, you'll need to install the app into your Store.

 Once installed, you'll need to get the Admin API access token:

You need to copy & paste the following information from the Shopify app Admin API section into the Gift Up! Shopify settings card:

1. Store URL
   
2. Access token

Then click "Connect" and any future gift cards that are sold will be available as gift cards in your Shopify store and can be used in the cart as normal.

How to sell gift cards in your Shopify website

In order to sell gift cards, you need to install our drop-in checkout on a page somewhere in your Shopify website. 

Gift cards cannot be bought as products in your Shopify catalog as we need to collect some extra information like recipient email address and delivery date, and Shopify does not allow us to collect this extra information. 

Installation instructions for Shopify

How Gift Up works with your Shopify account

When you sell a gift card in your Gift Up checkout, we will automatically create a gift card in Shopify.  This means it can be used over multiple purchases in Shopify until the balance is depleted, and can also be used against shipping costs/sales taxes that your Shopify cart is configured to implement. 

If your shop offers subscriptions, or utilizes Shopify POS, the gift card we create can also be used against the subscription and/or in the POS in-store. 

What about order cancellations in Shopify?

When you cancel/refund an order in Shopify, you can define how much gets refunded, and onto what payment instrument that was used. 

If a Shopify gift card was used to pay for all or part of the order, and you refund back onto that gift card, we'll top up the gift card in Gift Up automatically, keeping everything in sync. 

However, if you connected Shopify before November 2024, it is likely that you have gift cards in Gift Up that were synced to Shopify as Shopify Discount Codes, and in this instance, if you cancel/refund an order in Shopify that used a Discount Code, we do not top up the gift card in Gift Up. This is a technical limitaion in Shoipfy. 

What Shopify plans does Gift Up work with?

Gift Up works with any Shopify plan, all the way from the Basic Shopify plan to Shopify Plus.