Working with locations

If you have multiple users & locations, and you wish to either report on in-store sales/usage per location, or enforce which items you sell can be issued and/or redeemed at particular locations, then you need to add some locations, and assign users to those locations. 

Adding a location

Head over to https://giftup.app/settings/locations and click the "Add location" button and fill out the form: 

You'll need to do this for every location you have, and you'll end up with a list of locations like belowwith your users appropriately allocated to each location in a way that most makes sense to your business:

Specifying a location when selling a gift card in-store

When you sell a gift card in-store, you will be asked to specify a location if you, as a user, are in any locations:

When redeeming a gift card using our app, you will be asked to specify a location if you, as a user, are in any locations:

Reporting on location

The main reason to add locations and assign your users to them is so that you can report on in-store sales & redemptions per location. When you have locations in your account, you'll start to see your reports expand to also show you the location the event happened at (as well as the usual "who"):

Restricting which items users in a particular location can issue/redeem

Another key reason to use locations is to control which item(s) you sell can be redeemed/issued by user(s) in that location:

These restrictions then apply to all gift card sales going forwards. If you need to edit a previously sold gift card to reflect different locations, you can simply edit the gift card in question, and you’ll be able to edit the location(s) that this gift card is redeemable at: