Getting help logging in
If you cannot access the dashboard
If you can't access the Gift Up! dashboard, you'll probably want to
- Double-check the email address you signed up to Gift Up! with (a common issue is to not enter it correctly initially!)
- If you have the correct email address, you can reset your password.
Forgotten your pin when redeeming a gift card?
An easy mistake to make! You can either ask your dashboard administrator to set your pin number to a number you remember or you can reset it yourself.
Not received the email?
Our email sending infrastructure is really quick and reliable, so it's almost never a problem our end in the sending of an email, instead it's most likely to be your email provider or email software you use that's not placing our email in your inbox.