PayPal payments
If you have a PayPal account (either a personal or a business account), you can connect this to Gift Up, and we will take payments using your PayPal account. You get the full gift card revenue deposited into your PayPal account immediately. We then collect our 3.49% fee in a monthly invoice we issue to you.
Connect your PayPal account
Log in to your Gift Up dashboard and browse to https://giftup.app/integrations/paypal
1) Click "Connect" in the PayPal card

2) Log into your PayPal account and grant permission for Gift Up to process payments on your behalf

3) After this, you should be connected. Any gift card sale revenues will be deposited straight into your PayPal account.

Can my customers pay with a credit/debit card?
Yes, with our PayPal integration, we enable your customers to pay with their card using guess payments in PayPal. PayPal controls the buttons that get rendered in the checkout depending on your PayPal account and region, and it'll look like this:
Getting an error when trying to pay with credit/debit cards?
You may see an error labelled "We're sorry, but we weren't able to add this card. Try again later or add a different card.". This error message is internal to PayPal, and there can be a few reasons this occurs.
- The very first thing to check is your PayPal account standing, there could very well be action steps needed in PayPal that need resolving. Log in to your PayPal dashboard and see if there are any notifications.
- If you are attempting to place an order, using a card you own, you will likely see this error as it is against PayPal's terms of service to transact against your own PayPal account using a card you own. This is essentially money laundering and is strictly forbidden.
- If you are getting reports of this error from your customers, it could be a temporary issue, and your customer should try again, perhaps using a different card. However, it's more likely to be a permanent issue, where PayPal have potentially determined that you cannot sell gift cards using your account via PayPal. They call this a "compliance issue". You can still use PayPal elsewhere, but selling an item with a common term, like "gift card", "gift certificate" or "gift voucher" (to cite a few obvious examples), get detected by PayPal and they stop the sale.
- We've also seen that PayPal display this error message for any other issue at all at their discretion, and there's no way to unpick what the underlying issue is.
Our general advice is to add a dedicated payment gateway that handles your card payments. We recommend you take a look at either Stripe or Square as they are both easy to get accounts, have no monthly or set up fees, and typically charge less per transaction than PayPal, whilst simultaneously actually working without displaying generic error messages to end users.
